DeepTranslate Privacy Policy
DeepTranslate (the "App" or "we") values your privacy and the protection of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect personal information, and what rights you have. Please read it carefully before using the App. By using the App, you agree to this Policy; if you do not agree, please stop using the App.
This Policy applies to the DeepTranslate mobile application, related backend services, and supporting services we provide.
1. Information We Collect
To deliver core features, we may collect the following information:
1.1 Information You Provide
| Type | Use Cases | Required |
|---|---|---|
| Mobile phone number | Registration, login, verification codes, account deletion, password setup | Required for registration/login |
| SMS verification code | Identity verification | Required during verification |
| Nickname, avatar, gender, birthday | Profile | Optional |
| Feedback content and contact info | Feedback | Optional |
| Feedback images | Feedback attachments | Optional |
| License code | Device/feature authorization | Required for licensed features |
1.2 Information Generated During Use
| Type | Use Cases |
|---|---|
| Voice/audio data | Speech recognition, translation, free talk, simultaneous interpretation, translator, voice notes, A/V calls |
| Image data | Photo translation, avatar upload, feedback images |
| Text and conversation content | AI chat, translation history, voice note summaries |
| Bluetooth device information | Device name, connection status, MAC address (binding and licensing) |
| Chat history and voice notes | Local or cloud storage (depending on settings and features) |
1.3 Automatically Collected Information
| Type | Use Cases |
|---|---|
| Device information | Model, OS version, app version, language settings |
| Network information | IP address, network type (connectivity and security) |
| Log data | Operation logs, crash logs, hangs, launch time, memory and network performance (troubleshooting and improvement; crash/performance data is collected by Umeng APM) |
| Identifiers | Device and session identifiers, Umeng device identifiers (security, analytics, and performance monitoring) |
| Usage events | Feature taps, page visits, login and device-connection events (collected by Umeng Analytics to understand feature usage) |
1.4 System Permissions
We may request the following permissions (used only after your consent):
- Bluetooth: Connect and manage translation earphones and devices
- Microphone: Speech recognition, calls, voice note recording
- Camera: Photo translation
- Photos/Storage: Image selection, saving translated images, exporting voice notes
- Network: Access translation, AI, account, and content services
You may revoke permissions in system settings, but some features may become unavailable.
2. How We Use Information
We process personal information for:
- Core services: Speech recognition, machine translation, TTS, AI chat, OCR, voice notes, call translation, etc.;
- Account and security: Registration, login, verification, password setup, account deletion, fraud and risk control;
- Device and licensing: Bluetooth connection, device binding, license validation, capability packs;
- Preferences: Language settings, TTS toggle, chat history sync, and other user settings;
- Support: Handling inquiries, complaints, and suggestions;
- Product improvement: Analytics, debugging, and optimization (preferably de-identified);
- Legal compliance: Fulfilling obligations under applicable laws.
3. Storage and Protection
- Location: Data is generally stored within the People's Republic of China. Cross-border transfer, if needed, will follow legal requirements including assessment, notice, and consent.
- Retention: We keep information only as long as necessary for the stated purposes. After account deletion, we delete or anonymize data unless law requires otherwise.
- Security: We use encryption in transit (HTTPS/WSS), access controls, role-based permissions, and security audits as reasonable measures.
- Chat and notes: Chat history has a default cap (e.g., 50 messages per product rules); voice note recording has a duration cap (e.g., 60 minutes). See in-app rules for details.
4. Sharing and Disclosure
We do not sell your personal information. We share data only when:
- With your consent: After explicit authorization;
- Service providers: To deliver translation, recognition, SMS, cloud storage, AI, etc., with compliant vendors (e.g., cloud providers) under confidentiality and security obligations;
- Legal requirements: As required by law, litigation, arbitration, or competent authorities;
- Protection of rights: When reasonably necessary to protect users, us, or the public.
5. Third-Party SDKs and Services
The App may integrate third-party SDKs or services (cloud, SMS, speech recognition, machine translation, object storage, analytics, and performance monitoring, etc.). Third parties process data under their own privacy policies. We assess partners and limit purpose and scope of processing.
To understand how the product is used and to diagnose crashes and performance issues, the following Umeng SDKs are initialized only after you agree to this Privacy Policy. They are not initialized and do not collect data before consent. This data is not used for advertising tracking or sold to third parties.
5.1 Umeng+ Analytics SDK
| Item | Description |
|---|---|
| Provider | Umeng Tongxin (Beijing) Technology Co., Ltd. |
| Purpose | Measure launches, activity, channels, and custom events (e.g. login success, device connected, feature taps) to improve the product |
| Data collected | Device information (model, OS, and identifiers such as Android ID / OAID / IDFA to the extent the OS and SDK can obtain them), network information (network type, IP), app version, session and anonymous device identifiers, in-app usage events and attributes (e.g. new-user flag, feature name, page state) |
| Collection method | Automatic SDK collection plus event APIs called at business moments |
| Required | Enabled after you agree to this Policy; the App cannot be used without first-launch consent |
| Privacy policy | https://www.umeng.com/page/policy |
5.2 Umeng+ Application Performance Monitoring SDK (APM)
| Item | Description |
|---|---|
| Provider | Umeng Tongxin (Beijing) Technology Co., Ltd. |
| Purpose | Collect crashes, hangs, launch time, memory and network performance to locate faults and keep the service stable |
| Data collected | Crash stacks and exception logs, ANR/hang traces, launch and page performance, memory and power-related metrics, network latency and status, device and OS information, and an anonymous log-retrieval identifier generated locally (not your phone number or account) |
| Collection method | Automatic SDK collection |
| Required | Enabled after you agree to this Policy |
| Privacy policy | https://www.umeng.com/page/policy |
Umeng may store the above data on servers in the People's Republic of China. How Umeng stores, shares, and protects data is governed by its official privacy policy. We do not send Umeng your phone number, chat content, voice, or images.
6. Your Rights
Subject to applicable law, you may:
- Access and copy: View profile and settings in the App;
- Correct and supplement: Update nickname, avatar, gender, birthday, etc.;
- Delete: Remove chat history, voice notes, or request account deletion;
- Withdraw consent: Revoke microphone, camera, and other permissions in system settings (may affect features). Analytics and performance monitoring are covered by this Policy; uninstalling or stopping use ends further collection, or contact us via Feedback;
- Account deletion: Submit via "Account Deletion"; we process after identity verification;
- Explanation: Ask us about this Policy.
Use in-app "Feedback" or official channels. We respond within time limits required by law.
7. Protection of Minors
- Children under 14 should not register or use the Services on their own. Users aged 14–17 should use the Services with guardian consent and guidance.
- If we learn we collected a minor's data without guardian consent, we will delete it promptly.
8. Policy Updates
We may update this Policy from time to time. Material changes will be notified via in-app dialogs or notices. Continued use after updates means you accept the revised Policy.
9. Contact Us
For questions, comments, or complaints about this Policy or our processing of personal information:
- In-app: Profile → Feedback
- We aim to respond within 15 business days (complex cases may take longer with notice)